Frequently Asked Questions
How much do your services cost?
Each client has a different need which means the cost of service varies by each client. The consultation will determine the amount for the service.
How will I know what progress is being made?
You will receive biweekly updates in regards to your progress, keep a look out on updates via email.
Can I apply for credit while working with NextLevel?
Absolutely, you are allowed to do what ever you will like to your credit. Please be aware that applying for new credit can come with a hard inquiry which can impact your credit score.
How can bad credit be legally repaired?
As an individual, it is both your right and responsibility to ensure the accuracy of the information present in your credit reports. If any recorded information inaccurately reflects your consumer behavior, you have the right to request the removal of such questionable items from your reports. The Fair Credit Reporting Act (FCRA), Fair Credit Billing Act (FCBA), and the Fair Debt Collections Practices Act (FDCPA) grant you legal rights to dispute any inaccuracies found in your credit reports with both the credit bureaus and your individual creditors.
Do I need to pay my bills?
Yes! It is still your responsibility to take care of your credit while we work on rebuilding your history. If you add new damage to your credit report it can make it a much longer process for repairing.
What is your Moneyback Guarantee Policy?
The primary objective of credit repair is to eliminate any questionable negative information found in credit reports. However, it is important to note that credit repair is not an exact science, and there may be instances where our efforts may not yield the desired results. To ensure the protection of our clients, we offer a comprehensive 90-day warranty. If you choose to enroll in our services at NextLevel Credit Group and do not witness the deletion of any questionable items from your credit within 90 days, you will be eligible for a full refund. It is essential to understand that while this guarantee does not guarantee complete credit restoration within the specified period, you should expect the removal of some of the questionable negative items, or receive a refund as per the terms and conditions outlined below. To initiate the refund process, please contact your designated service specialist via phone to facilitate identity verification.
To qualify for the NextLevel Money back guarantee, please ensure that you adhere to the following terms and conditions:
Your eligibility for a refund begins after 90 days of active participation in the program. Cancelling or failing to make payments within the initial 90-day period voids this guarantee.
It is important that you refrain from creating or causing any new derogatory trade lines to be added to your credit report once you have started participating in the program.
Timely payment of all amounts owed to NextLevel as per the agreement is crucial.
Within five (5) days of the agreement's effective date, please provide NextLevel with proof of your identity via mail, fax, or email.
Upon requesting a refund, you agree to grant NextLevel a period of thirty (30) days to review your credit bureaus, audit your account, and verify the absence of any removed negative items, as well as ascertain the cause for this outcome.
Compliance with these terms and conditions is necessary to ensure your eligibility for the NextLevel Money back guarantee.